Contact Us

Need help with the Spotify All Songs extension? We're here to assist you with technical support, billing questions, feature requests, or any other inquiries.

Get in Touch

📧 Email Support

Primary Contact:
support@spotify-artists-all-songs.xyz

Response Time: Within 24-48 hours

Developer: Denis Pugachev

🔗 Other Channels

Website:
spotify-artists-all-songs.xyz

What to Include in Your Message

For Technical Issues

Browser version (Chrome version number)
Operating system (Windows, Mac, Linux)
Extension version (found in Chrome extensions page)
Detailed description of the problem
Steps you took before the issue occurred
Any error messages or screenshots
Whether you're using free or premium version

For Billing Questions

Purchase confirmation email or transaction ID
Email address used for the purchase
Date of purchase
Specific billing question or issue
Payment method used

For Feature Requests

Detailed description of the desired feature
Use case or scenario where it would be helpful
How it would improve your experience
Any similar features you've seen elsewhere

Common Questions

Extension Not Working

First steps to try:

Refresh the Spotify page
Make sure you're logged into Spotify
Check that you're on an artist page
Try disabling/re-enabling the extension
Restart Chrome browser

Premium Not Working

Check these items:

Verify payment was completed successfully
Check if you received a confirmation email
Try refreshing the extension (disable/enable)
Clear browser cache and cookies
Restart Chrome completely

Playlists Not Creating

Possible causes:

Spotify API temporary issues
Network connectivity problems
Artist has no available tracks
Spotify account restrictions
Browser blocking popup windows

Daily Limit Reached

Solutions:

Wait until next day (limit resets at midnight)
Upgrade to premium for unlimited access
Use existing playlists until limit resets
Check if premium purchase is properly activated

Support Hours

🕒 When We Respond

Email Support: Monday - Friday, 9 AM - 6 PM (GMT)

Response Time: Within 24-48 hours

Weekend Messages: Responded to on Monday

Urgent Issues: Typically responded to within a few hours

Before Contacting Support

Quick Troubleshooting

Check Extension Status: Make sure the extension is enabled in Chrome
Update Chrome: Ensure you're using the latest Chrome version
Clear Data: Try clearing browser cache and cookies
Restart Browser: Close and reopen Chrome completely
Check Spotify: Verify you can use Spotify normally

Review Documentation

How It Works - Basic usage instructions
FAQ Section - Common questions and answers
Privacy Policy - Data handling information
Terms of Service - Usage terms and conditions
Refund Policy - Money-back guarantee details

Feedback and Suggestions

We love hearing from our users! If you have ideas for new features, improvements, or just want to share your experience with the extension, please don't hesitate to reach out.

💡 Help Us Improve

Your feedback helps us make the extension better for everyone. Whether it's a bug report, feature request, or general suggestion, we appreciate your input!

Privacy Notice

When you contact us, we may collect and store your email address and any information you provide to help resolve your inquiry. This information is used solely for support purposes and is handled according to our Privacy Policy.

Ready to Get Help?

Send us an email with your question or issue, and we'll get back to you as soon as possible.

📧 Send Email